Neda Lehmkühler
IT Consultant
Certified SAP CIAM / CDC Consultant
Certified SAP CDP Consultant
Product Owner
IT Project Manager, PMP®
University Degree in Business Informatics
(Diplom-Wirtschaftsinformatikerin)
University of Duisburg-Essen, North Rhine-Westphalia, Germany
Project Management Professional (PMP)®
Renewed 2019, 2022 and 2024
Valid until January 2028
The PMP acknowledges candidates skilled at managing the people, processes, and business priorities of professional projects.
Verify my current certification status in the Certification Registry or review my Credly Badge
SAP® Certified Associate – SAP® Hybris Commerce Business
Analyst 6.3
SAP® Certified Development Associate – SAP® Customer Data Cloud
Renewed 2022 and 2023
Valid until April 2025
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SAP® Certified Development Associate – SAP® Customer Data Platform
Valid until April 2025
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Certified Professional for User Experience – Foundation Level (CPUX-F)
UXQB – International Usability and User Experience Qualification Board e.V.
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Essentials in UX and HCD Management (CPUX-M)
UXQB – International Usability and User Experience Qualification Board e.V.
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Business & Implementation Consultant for SAP® CDC (B2C and B2B)
Development and implementation of Customer Identity and Access Management processes (CIAM) using SAP® CDC in a new central system architecture for digital customer identities
Tasks and responsibilities:
- Requirements analysis, consulting, and architecture conception
- Modeling customer data and cross-system customer data processes
- Conceptualization of process implementation, customization, and development in SAP® CDC
- Product ownership CIAM & Customer Profile
- Support for integrating surrounding systems through SAP® CDC WebSDK, Webhooks, and REST API
- Migration of existing customer and consent data from multiple sources
- Functional and integration testing, as well as coordination of acceptance tests
- Project planning considering dependent projects
Business & Implementation Consultant for SAP® CDC (B2C and B2B)
Development and implementation of a new E-Commerce and Service Portal for B2C customers with direct integration of the SAP® Customer Data Cloud as a CIAM system
Tasks and responsibilities:
- Requirements analysis, requirements management, and consulting
- Modeling customer data and cross-system customer data processes
- Conceptualization of process implementation, customization, and development in SAP® CDC
- Product ownership CIAM & Customer Profile
- Support for the frontend integration of SAP® CDC
- Integration consulting for embedding SAP® CDC into the existing system landscape
Development and implementation of a new E-Commerce portal for B2B partners using SAP® Commerce Cloud and SAP® Customer Data Cloud (CIAM)
Tasks and responsibilities:
- Requirements analysis, requirements management, and consulting
- Modeling customer data and cross-system customer data processes
- Conceptualization of process implementation, customization, and development in SAP® CDC
- Support for the integration of SAP® CDC into Spartacus Frontend (WebSDK) and SAP® Commerce Cloud (REST API)
- Integration consulting for embedding SAP® CDC into the existing system landscape
- Functional and integration testing, as well as coordination of acceptance tests
- Schedule planning considering dependent projects
Product Owner Customer Frontend (SCRUM) | Requirements Engineer
Development and implementation of a self-service platform for managing medical prescriptions and medication reorders for patients with chronic conditions using a microservices architecture
Tasks and responsibilities:
- Consulting, requirements analysis, and requirements management
- Definition and alignment of user stories, acceptance criteria, and deliverables (SCRUM)
- Building and prioritizing backlog based on business value, sprint planning (SCRUM)
- Functional and integration testing, as well as coordination of acceptance tests
- Coordination of development team
IT Consultant | Requirements Manager | Process Architect
Development of a B2B commerce platform for the electrical wholesale industry
Tasks and responsibilities:
- Introduction of SAP® Commerce and new business services into an existing system landscape
- Modeling and alignment of processes in the E-Commerce domain and implications on technical interfaces and business processes
- Requirements analysis and requirements management
- Definition and alignment of user stories, acceptance criteria, and deliverables (SCRUM)
- Building and prioritizing backlog based on business value (SCRUM)
- Sprint planning, acceptance testing, and controlling tasks in collaboration with the SCRUM team and the customer
- Preparation and moderation of conceptual workshops and training sessions
Project Manager SAP® Customer Data Cloud Implementation
Development of a new system architecture comprising SAP® CDC, SAP® CRM, and SAP® Marketing for the collection and central management of customer data and consents, as well as the execution of consent-based marketing processes
Tasks and responsibilities:
- Cross-system process analysis for integrating SAP® Customer Data Cloud as a CIAM system, SAP® CRM, and SAP® Marketing into the existing Omni-Channel system landscape
- Modeling and alignment of customer data processes and their implications on interfaces
- Conceptualization and realization of customer data models, identification and authentication mechanisms, customer data, and consent management
- Migration of existing customer data into the new system landscape
- Preparation and moderation of workshops/training sessions
Consultant E-Commerce and Customer Data
Conceptualization of E-Commerce processes and customer data management for various projects
Tasks and responsibilities:
- Analysis, conceptualization, modeling, and alignment of E-Commerce requirements and processes and their implications on interfaces
- Implementation of a Proof-of-Concept for integrating SAP® Commerce and SAP® Customer Data Cloud (formerly Gigya)
- Preparation and moderation of workshops
- Support for sales activities
Product Owner E-Commerce & E-Marketplace | Project Manager | IT Business Analyst | Demand Manager | IT Consultant
Various projects
For information about my older projects, please request details via email. I am committed to transparency and happy to provide insights into my experience upon your inquiry.